Chic Home Maxim 8 Piece Boho Duvet Cover Set

SKU: DS5165-BIB-CHB

Size: Queen
Price:
Sale price Regular price
  Save 31%

Description

Where do we ship?

We ship to the 48 contiguous United States.

Shipping Cost

All orders over $50 ship for free. 
Orders under $50 will incur a $10 shipping and handling fee. 

Shipping Method

Most bedding and small parcel furniture (e.g., dining chairs, side tables, etc.) orders are processed with 2-3 business and tracking is uploaded once it is available. *

*Due to the ongoing Covid-19 pandemic, some order processing and carrier pickups may be delayed.

Your order should arrive 3-5 business days after it has been picked up by the carrier. Our preferred carrier is UPS, but we do partner with FedEx/USPS for deliveries to certain areas.

Large furniture orders (e.g., sofas, sectionals) are dispatched by independent carriers and usually ship within 7 business days. Most large furniture order are delivered 10-15 business days after they are picked up by the carrier. Tracking is uploaded when available.

Large Furniture Orders

All large furniture items (e.g., sofas, sectionals, bed frames, certain club chairs, etc.) are delivered by one of our partnered carriers.

The carrier will accommodate 1 flight of stairs and is responsible for delivering the order to the "first dry room" (first room indoors that can hold the item).

More than 1 flight of stairs, unboxing, removal of packaging, assembly, and/or removal of old items are not included in the standard delivery service.

If you require one or more of these services, please contact us prior to placing your order.

Certificate of Insurance

Please check with your place of residence/business to confirm if a COI is required. 

If a COI is required, you (the buyer) will be responsible for providing our carrier with the required paperwork (usually a form from your building’s management company) and for arranging payment with the carrier.

Shipping Method (International)

Currently, we do not offer international shipping.

Problem with your order

If tracking shows that your order has been delivered but you did not receive it, please look around your property (it may have been left by a side door or out of sight), check with your neighbor and finally contact the carrier (perhaps the package was left on the truck).

If you are still unable to locate your order and the carrier is not able to assist you, please reach out to us via on site chat or by email support@thechichomestore.com.

Cancellations

If your order has not shipped yet, please contact us via on site chat or at support@thechichomestore.com, we will cancel your order and issue a full refund.

Returns

We believe in delivering the best shopping experience possible and we offer 30 day returns on all our items. 

 

Did your item arrive damaged? Did you get the wrong item?

Get in touch with us immediately and we will work with you to make it right.

Not 100% satisfied?

If you decide your new Chic Home bedding or furniture isn't working out for you, you have up to 30 days from the date of delivery to return your item(s).

All returns must be in new/unused condition and in the original packaging.

You will be responsible for return shipping on orders that are not damaged/defective/wrong item. We do not charge restocking fees.

The return shipping fee will depend on the item/s being returned and your location.

Return shipping fees for bedding products/small furniture items are usually between $10 and $50 per item.

Return shipping fees for large furniture items, like club chairs/sofas/sectionals, range from $100 to $300 per item.

After your return has been received and approved, we will refund the purchase price less the return shipping.

Return Requirements

  • Products must be in new or unused condition (for example no tears, stains, modifications, or other signs of wear).
  • Products must be returned in the original packaging with all original product inserts. Please don't dispose of the product packaging until you are sure you want to keep the item.
  • Any return shipping and/or custom delivery/service fees are non-refundable.
  • Proof of purchase from The Chic Home Store is required for all returns and refunds. If you purchased your Chic Home or Iconic Home item elsewhere, please contact that vendor directly.

 

 

 

 

Replacements or Exchanges

We will offer to replace any items if they are defective, damaged or if the incorrect item was sent.

If the item you received isn’t quite what you were looking for, we will happily exchange it for you! You will be responsible for the return shipping of the original item and for the price difference if the original item is priced lower than the one you are exchanging for. 

If the original item is priced higher than the one you are exchanging for, we will credit you the difference.

Refunds

When will I receive my refund?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Please note that depending on your card issuer, it may take up to 10 business days for the refund to post.

I still haven't received my refund. Where is it?

If you haven’t received a refund yet, first check your card issuer and bank account for pending transactions.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@thechichomestore.com.

Shipping Your Return

Please contact us prior to shipping any item back to us. 

We will provide you return instructions, a Return Merchandise Authorization and a shipping label. 

Items sent back without an RMA may not be eligible for a refund.

 

Any questions, please contact us before placing your order!

If you have any questions about our return and refund policy, please contact us via on site chat or at support@thechichomestore.com prior to placing your order.

 

Effective: 07-08-2021

What is Installments with Afterpay?

Installments with Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.

 

How do I use Installments with Afterpay?

Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Installments with Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy!

Please note that all items in your shopping bag must be eligible for Installments with Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

 

Where can I use Installments with Afterpay?

Installments with Afterpay can only be applied to purchases made on www.thechichomestore.com website.

 

Can I use Installments with Afterpay if I’m an international customer?

Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard (credit or debit card), or American Express and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.

 

How does the payment schedule work?

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

 

You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

Where can I find common questions about payments?

Check out the Afterpay Payments FAQ

 

When will my items be delivered if I use Installments with Afterpay?

Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.

Visit our shipping page for more information by clicking here.

 

Is there a limit to how much I can spend on a single transaction?

Yes, transaction value limits apply to purchases made on www.thechichomestore.com using Installments by Afterpay.

 

What products are not eligible for purchase using Installments with Afterpay?

Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.

 

How do I return or exchange an item purchased using Installments with Afterpay?

If you have changed your mind, you can return your Afterpay purchase in accordance with our Return policy. Please check that your return or exchange meets our Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com

 

What if I can’t pay an Afterpay installment?

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.

 

What happens if I have a partial refund, and how does that affect my payments?

Afterpay will be notified once your refund is processed. Your payment plan will be automatically adjusted to reflect the new total order value starting with the last payment and working backward. In the case where a refund amount is larger than 25% of the total order, Afterpay will eliminate the fourth installment payment and apply the remaining amount to your earlier payments.

 

Where can I find out more about Afterpay?

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, Terms, Installment Agreement as well as Afterpay’s Privacy Policy which can be found at https://www.afterpay.com/privacy-policy

 

If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.

Payment & Security

American Express Apple Pay Diners Club Discover Elo Google Pay JCB Mastercard PayPal Shop Pay Venmo Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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